Managing the Conflict in Your Business When people work together, it doesn’t matter what you are doing, conflict will eventually arise. People have different personal beliefs, management styles, separate goals, and a different view of power and all these things can cause conflict. If conflicts are managed and resolved, then it will eventually break down trust and productivity in the workplace. Small businesses will especially be damaged by this. There are a few different conflict management strategies that can help you minimize the damage done to your business when people don’t agree. You can use the accommodating strategy if one side of the conflict wants to keep the peace more than they want to win the argument. Giving one side what they want in order to keep the peace is a way that conflict can be very effective. It one side thinks it is a minor issue, then this strategy is possible. You can see a common use of this strategy in casual Fridays in the workplace. This won’t work all the time, because one side can get resentful because they have to give up what they want.
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You may also want to consider avoidance. This essentially is just avoiding the conflict for as long as possible. Sometimes the conflict will resolve itself if it is given some time to breathe. An example of this is hiring a productive replacement for a popular but unproductive worker. Usually the conflict goes away when people see the person working well with everyone. You can try to make everyone happy by collaborating, or integrating ideas from several different people. This won’t work on all conflicts and will take a longer amount of time to implement. Small issues, like office supplies, don’t need collaboration, but larger issues, like business policies, will benefit from it Compromising may be able to make the situation acceptable even if not everyone is happy. By giving up things both sides want, middle ground can be reached. This is an excellent strategy to use if both sides will lose something if an agreement isn’t met. In emergency situations, a competition where one side wins and the other loses can be useful. You don’t want to use this very often because it can cause a rift. Decisions that cause ill-will, like pay cuts or layoffs, would be an extreme example of when this might be necessary. If you don’t know how to resolve conflicts, you business isn’t going to succeed. Resolving a conflict quickly may mean using different strategies in different situations.